Exciting news for Amazon shoppers! Returning your purchases is about to become even more effortless in Amazon Returns. In a recent announcement, the renowned tech giant unveiled its collaboration with Staples, enabling customers to conveniently drop off their returns at any Staples store across the United States. By the end of July, all Staples locations will be fully equipped to accept returns without the hassle of labels or boxes, simplifying the entire process.
This partnership expands Amazon’s extensive network to over 8,000 return drop-off locations nationwide, offering customers increased flexibility and convenience. Gopal Pillai, Vice President of Worldwide Returns & Recommerce at Amazon, emphasized the company’s dedication to providing a hassle-free returns experience, understanding that not all purchases meet expectations.
Curious about how Amazon returns work? Here’s a quick guide:
- Visit Amazon’s Return Center to generate a QR code for your item.
- Simply present the QR code along with the item you wish to return at the designated drop-off location.
- In most cases, the item will be packed and shipped at no additional cost to you. No need to worry about bringing a box or label.
If you’re returning an eligible item ordered from Amazon, follow these steps:
- Go to Your Orders to view your recent purchases. For gift returns, head to Return a Gift.
- Select Return or Replace Items for the relevant order.
- Choose the item you wish to return and indicate the reason for the return.
- Select your preferred return method and, if applicable, specify whether you want a refund or replacement.
- Print your return label and return authorization.
- Package your items for return, ensuring that each return label corresponds to the specific return.
For a hassle-free, label-free, and box-free return:
- Initiate the return process through Your Orders.
- Choose a drop-off location that supports label-free, box-free returns.
- Follow the necessary steps and receive a QR code.
- Bring the item you want to return along with the QR code to the drop-off location. No need to worry about packaging the item in a shipping box.
Remember to erase any personal information from electronic devices like laptops, cameras, or other gadgets before returning them.
Regarding Kohl’s, it remains a trusted partner for Amazon returns since their collaboration in 2019. Here’s how you can make Amazon returns at Kohl’s stores:
- Initiate the return process using Amazon’s Online Return Center.
- Select the Kohl’s Dropoff option.
- Amazon will send you a QR code via email.
- Visit a participating Kohl’s store and show the QR code on your smartphone to a Kohl’s associate.
- Kohl’s will handle the packing, labeling, and shipping of your return at no cost to you.
In addition to Staples and Kohl’s, customers can also drop off Amazon returns at physical Amazon stores, Whole Foods Market (owned by Amazon), and UPS stores. These multiple options further enhance the convenience of returning items.
At Amazon, the primary objective is to make online shopping as effortless as possible. Recognizing that not all purchases meet expectations, Amazon strives to provide a hassle-free returns experience. Most items delivered within the U.S. are eligible for free returns, denoted by the “FREE Returns” badge displayed alongside the price.
Don’t miss out on the numerous benefits of Prime membership, in addition to the convenience of fast and free delivery. Amazon offers a range of options to facilitate returns, with the majority of U.S. customers having access to at least one label-free, box-free return drop-off location within a 5-mile radius. The best part is that packing and labeling are typically handled by the
associates at each drop-off location.
As for the possibility of Amazon charging for returns, the company confirmed in April that a fee might be imposed on certain returns made at UPS locations. Customers may be subject to an additional $1 fee if they choose to return items to a UPS Store when a closer, free alternative is available.
With these diverse return options and the ever-expanding network of drop-off locations, Amazon remains committed to prioritizing customer satisfaction and convenience, ensuring that the return process is as simple as possible.
